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    Support agent
    Online
    • Monday

      12:00 AM

      12:30 AM

    • Tuesday

      12:00 AM

      9:15 PM

    • Wednesday

      12:00 AM

      Today

      8:15 AM

    • Thursday

      12:00 AM

      12:15 AM

    • Friday

      12:00 AM

      1:15 AM

    • Saturday

      Closed

    • 24H

      • You can reach our technical team during hours aligned with the Asia/Kolkata Time Zone.

    Need Help? We’re Here for You!

    Tell us what’s going on:
    Please share as many details as possible about your issue—don’t forget to include the site and page name. The more information you provide, the faster we can help!

    Show us what you see:
    If you can, attach a screenshot or a quick video link. This really helps us understand what’s happening and speeds up the troubleshooting process.

    A Few Things to Keep in Mind

    • Our Support Hours:
      Our team is available six days a week, from 10:00 AM to 6:00 PM. We do our best to respond to every ticket as quickly as possible.

    • Response Time:
      Sometimes, especially around weekends or government holidays, it might take us up to 2 business days to get back to you. Thanks for your patience!

    • Ticket Status:
      If we don’t hear back from you within a couple of days, or if your ticket isn’t related to our support topics, it may be locked. Duplicate tickets about the same issue may also be locked to help us stay organized.

    Thank you for helping us help you!
    If you have any questions, just let us know—we’re always happy to assist.

    Team Petals